Legal notice

In accordance with the provisions of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy (LCEN), users of the SIWA CANDLES website are hereby informed of the identity of the various parties involved in its creation and maintenance.

1. Website Publisher Information

Company name: SIWA CANDLES
Legal status: Sole proprietorship (Auto-entrepreneur)
Registered office: 19 montée du Rozay, 69420 Condrieu, France
SIREN: 932 391 220
Publication manager: LEPOIVRE Léa
Contact: contact@siwacandles.com

2. Website Hosting

Hosting provider: Shopify
Provider's address: 150 Elgin Street, Suite 800, Ottawa, Ontario
Provider's phone number: 1-613-241-2828

3. Intellectual Property

All content on the SIWA CANDLES website (texts, images, graphics, logos, videos, sounds, etc.) is the exclusive property of SIWA CANDLES, unless otherwise stated. Any reproduction, representation, modification, publication, or adaptation of all or part of the website’s elements, regardless of the method or process used, is prohibited without prior written permission from SIWA CANDLES.

4. Personal Data

In accordance with Law No. 78-17 of January 6, 1978, relating to data processing, files, and freedoms, and the General Data Protection Regulation (GDPR), the information collected through the forms on the SIWA CANDLES website is subject to computer processing for the purpose of managing orders, customer relations, and marketing.

Data controller: SIWA CANDLES
Purpose of processing: Order management, newsletter distribution, after-sales service, etc.
Data retention period: 3 years
User rights: In accordance with applicable law, you have the right to access, rectify, delete, and object to the processing of your personal data. To exercise these rights, please contact us at: contact@siwacandles.com
For more information on how we manage personal data, please refer to our Privacy Policy.

5. Cookies

The SIWA CANDLES website uses cookies to enhance browsing experience and collect visitor statistics. By continuing to browse the website, you agree to the use of cookies. You can adjust your cookie preferences in your browser settings.

6. Terms and Conditions of Sale

The Terms and Conditions of Sale (TCS) govern the commercial relationship between SIWA CANDLES and its customers. They define the terms of ordering, payment, delivery, and product returns.
Click here to view our Terms and Conditions of Sale.

7. Limitation of Liability

SIWA CANDLES shall not be held liable for direct or indirect damage caused to the user's equipment when accessing the SIWA CANDLES website, whether due to the use of incompatible equipment, a bug, or an incompatibility.

8. Governing Law and Jurisdiction

These legal notices are governed by French law. In case of dispute and failing an amicable resolution, the competent court will be the one within the jurisdiction of SIWA CANDLES’ registered office.